Frequently Asked Questions

Replies are typically provided within the same day.

Our clinic is not an emergency service. In an emergency, please call 112.

Yes, our WhatsApp line is available for quick contact.

You can reach us by phone during weekday business hours.

Address and location information are available on the contact page of our website.

Yes, every change is explained to you and your consent is obtained.

During working hours you can reach your doctor or our assistant.

You can access them from the content section of our clinic's website.

For many procedures the follow-up session is free. Your doctor will provide the necessary post-procedure information.

Our clinic operates by appointment. To find a suitable time, please book online or by telephone.

Yes, our clinic is designed to be disability-friendly.

You can change or cancel your appointments free of charge up to at least 3 hours in advance.

Fees vary depending on the procedure and consultation type. For a precise quote, please call our clinic.

Some private health insurance plans are accepted. Please contact us for details.

Yes, you can send your results to our clinic via WhatsApp or e-mail.

Yes. A consultation is mandatory for safe and accurate treatment.

It usually takes 15–20 minutes on average. It may take longer depending on the situation.

Your doctor listens to your complaints, reviews your medical history and orders basic tests if needed.